Frequently Asked Questions
How will I know if the order is successfully placed?
An SMS and email confirmation containing order details will be sent to your registered email address and contact number.
Can I change the shipping address of my order after it has been placed?
Certainly, you can update the shipping address of your order prior to it being processed for shipping.
What is the estimated delivery time?
The estimated delivery time is approximately 5 to 6 business days.
Can I change the shipping address of my order after it has been shipped or when the order is in transit?
The shipping address cannot be altered once the order is dispatched. However, you can add an alternate contact number or additional information to the existing shipping address on your order.
What to do if my order has an item missing or damaged?
Please provide an unboxing video of your order and reach out to us at email and number
Can I change the mode of payment for my refund?
Once a refund resolution is chosen, it cannot be changed. It is recommended to carefully select the resolution when raising the return request.
How can I cancel my registered return?
Directly contact us at email and number, and we will attempt to cancel your return request. If the courier person contacts you for reverse pick-up, kindly decline politely.
Can I convert COD/POD to Prepaid?
NO, orders placed as Cash on Delivery (COD)/Pay on Delivery (POD) cannot be changed to Prepaid once the order is placed with us.
Can I get my order customised?
No, currently we are not into jewellery customisation.
Are the products anti tarnish?
The products are made from a variety of materials, so it is advisable to avoid direct contact with perfume, body lotions, sunscreens, etc. on the jewellery. Detailed guidelines are provided on each product page for your reference.
Can these products be used daily for office or casual outings?
Certainly, the products are suitable for daily use. Enhance their lifespan, it is advisable to adhere to the care guide provided.
How can I apply for a brand collaboration?
Directly message or DM our official Instagram account (everstylishcom). Provide your details, and our team will assess and contact you if you meet the criteria.
How can I buy more quantity from your brand for gifting purpose (One Time Buy ONLY)?
You can initiate a direct order with us following the standard procedure. Up to 5 units of the same item can be purchased. You may choose the same product multiple times and input the quantity accordingly. It is recommended to place a prepaid order, and kindly send an email and phone number for comprehensive shipment details.